Administering the Address Book Service in Lync Server database into files in the Address Book Server file store and into the Address Book database RTCab. . User Replicator uses this flag bit to include contacts with the groupType If Address Book Web query is enabled, then the changes will be. For Lync , there are several client bootstrapping policies that you should Enable using BITS to download Address Book Service files. January 29, at am. You can modify which types of objects Lync will sync from AD to reduce what appears in the Address Book files.
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In order to use ABWQ only for all editions the client policy parameter ABWQ service will be used first delete the cached address book file (if Additionally any search attempts on the ABS-enabled Lync client do The source address book files pulled from Lync clients are only . April 27, at pm. Office Skype for Business GPO Settings Disable server version check; Enable using BITS to download Address Book Service files. Address Book synchronization issues are common with new Lync to also use the web service if the local address book files are not available.
It help us figure out why we had many inconsistencies in address books. We deleted all of the files in the profile directory and that took care of the inconsistencies. I was wondering if you knew the answer to something I've been battling concerning the Address Book. I have clients that essentially never log out or off of the network, therefore leaving their PC's "locked" overnight each night, which means their Lync client remains logged in as well.
For these users who remain logged into Lync for week on end, how and when does their local address book get updated?
I know logging out and then back in triggers it, but I'm looking to find out what process takes places for updating Lync users who remain logged in all th time…. The clients will update changes to the address book files are some amount of time and are not required to sign-out.
I do not know what this time interval is though as it's not configurable and is hard-coded into the client. No, I don't believe the behavior of the new Lync: The client do not need to be logged out as it will automatically check for updates. There is no configurable delay for this and it happens roughly every 24 hours but that is just an estimated value as it depends on a number of factors.
Craig, you can use the abserver command with the -dumpFile parameter to convert the Address Book files into plain text. Thanks for this post. Closing Lync and then deleting the GalContact. The new user is now visible and can communicate. Why can't they Microsoft build something decent that just get's updates from AD of new accounts since the last refesh every time the client loads.
Honestly I've never understood why a more friendly and flexible process was not developed for this. It's still cumbersome when any manual intervention is required which can be often. What a brilliant article! Been waiting for some time to setup a Lync lab and finally achieved it after following your series of articles. I'll definetly be book marking your site and checking back regularly for updated articles.
Cannot open database "RtcAb1" requested by the login. The login failed. Hi Jeff, Thanks for the great article. Just had a quick question on a related topic.
The ABS service does not look at a single attribute, it looks at multiple ones. Are there any other attributes you know of? I've enabled websearchonly note fiileddownloadwebsearchonly produces the same result , and can see users when using the search function that don't have primary SIP or phone number fields populated, and aren't hidden from the address book.
Any ideas? You can use either hives to define the setting, it does not have to be in the Current User location. I typically recommend using HKLM as then any windows user that signs on the workstation will get the address book faster, but if you want to configure users individually then HKCU will work as well.
I don't get the praise for this article. It seems like like a horrible kludge to a common problem. A better article would apologize profusely and point to a download that would fix what appears to must users like a very frustrating bug that must have been obvious to MS.
Well for starters I didn't write the software so not sure why I would have to apologize for anything Microsoft has produced. Secondly this is not a bug as the original client behavior was to immediately download the address book which caused problems after large deployments or migrations where hundreds or thousands of users would sign-in around the same time the next morning and subsequently slam the OCS server with requests for all address book files.
So the clients now select random times to prevent a flood of requests at the same time.
IMO the proper approach would be to have the Lync client fall-back to using the AB Web Query process in the event that the Address Book files have not yet been requested an cached locally, but this has not been implemented thus far. Do any of you experience same problem? Do any of you knows if there is some issue with NetApp file structure? I have Lync standard edition server Only IM and presence is roles are activated. Lync Server and lync client is working but getting error messages on lync server event logs that Address Book Server has encountered an unexpected exception.
With Event Id: Jeff — the article seems to be logical to the sync issue, however when in the case of GAL look-up the request protocol is what i suspect to be the trouble. I'll try few more, and post my updates if I get a fix. You can hide individual items from the address book as well as move entire groups of Lync objects into a separate address book, see this article for more details. A little tip if you experience that specific users AD corporate picture isn't showing up in Lync..
Check to see if the user is hidden from Address Lists.. The Attribute in the AD object is called: Used the C: Deleting the galcontacts. Nothing is provided within Lync Server for this, but any solution scripts or third-party apps that can access the workstation's file system and delete files would work.
Hi Jeff — we have implemented the lync server standard edition. You can modify which types of objects Lync will sync from AD to reduce what appears in the Address Book files, but to remove personal Outlook contacts you'd have to de-select Outlook as the Personal Information Manager option in the Lync client which would break other Outlook integration features.
I am unable see contact details for number in search results for number, can anyone suggest me how to do configurations in server so that contact details are displayed for number. Good article. I find it annoying that it will only write further data to the local copy of the address book. If you change phone number at some point, everyone in the company will have that number stored and probably as default for you forever. You can then delete the local copy on each client, but if you're a big company and employees change numbers frequently due to harassment or something similar, then this approach is just not good enough.
You end up having the Lync client fetching a new local copy every morning for 30 minutes, where the employees can't search for colleagues or really use Lync.
It's amazing to me, that Microsoft has no better way of handling this. The ABSConfig. You would think the address book from the client side would work better than having to go to a users machine and manually deleting galcontacts. Whats everyone's opinion on this? Im even tempted to script deleting the galcontacts files before lync is open. Jeff, Your site has always been my first stop for problems with our Lync install.
You skipped over the Update-CsUserDatabase command in this blog. Is there a way in Lync to force it to look at a specific domain controller, since we have them all over the planet? It looked like it could be done in Lync , but that part of the command is not recognized by Lync This is causing one site to not have the same addresses in their address book as the other site has. Thanks for the port, we are facing issue where some users have outdated AB files and they are not downloading the latest files.
So is it possible to update the files for all the clients from server end? I tried manually on one machine using the above steps and it works, so how can this be done for all the users. The issues I have is that the address book never gets created on the file share. I only see the default address book Hello Jeff, I have issues with Skype client, Gal contacts.
OCS client is able to download. What could be the issue. I have tried with registry changes in the local pc, still not working,We are having Lync server.
If your corporate Address Book is to large then the Group Series can fail to completely download and unpack the files.
Depending on the AD forest […]. Kristina mslync.
As per this the ABServer in Lync has an update pass every night at According to resources http: Assign below information to new user…. LikeBe the first to like this. Name required.
Mail will not be published required. Follow jdscher. Home About. Posts Comments. You are here: The contents of the four LS Address Book Server informational events show the triggered update and the results.
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The cmdlet is structured like so:. Then, run the cmdlet Update-CsAddressBook. Justin Morris did a great breakdown of Lync photo controls here , if you want to read more. Some of the Lync clients did display the new contact photos. Unfortunately, this error is very open-ended.
The most common solution is for us to force the Lync client to refresh. Makes sense to try that first. In order to force a refresh, we must force the Lync client to re-download its profile information from the Front End pool. Including contact photos. All other information is up-to-date. The Active Directory sync is working…just not for images? Turns out we had to go through a lot of back-and-forth repair attempts on this one, before it all worked out.
Two had no effect on synchronizing the address book…but one did. Your email address will not be published. This site uses Akismet to reduce spam. Learn how your comment data is processed. They called us up and asked, how do we do that?
Ta da! Your Lync contacts display the new information. Do not show my picture Default corporate picture Show a picture from a web address Option 3 is what people use to set their own photo. Remember, contact photos must be less than kb in order for Lync to use them. Talk about a pain, going from system to system… Oh wait! The cmdlet is structured like so: Sync Fix 1: Delete GalContacts. Delete the Galcontacts. These are contact database files.